Cologne HBF Main Station luggage storage

Everything was straightforward and the staff were very friendly. 🥰

Super convenient location and quick processing.

Excellent service

This location was great! Right next to the HBF station and felt very safe. The hotel staff had to buzz you into the door and put my luggage in a safe location. It was also open late which was nice. Staff moved very quickly and efficiently.

Super simple and practical

very easy and safe

On the E passage, close to McDonald’s. Machine works well with QR code

Everything was perfect, the deposit and collection were very easy.

Difficult to find if first time. Near McDonald’s

Thank you thank you thank you

It should be an option to extend your luggage without having to pick up your current one

Would be great to have instructions for bag drop next to the screen

A bit tricky at first because I didn‘t know to drop off my baggage I had to choose „send package“ and then scan the code, but after some help via chat everything worked out perfectly fine!

It's not immediately obvious that you have to do this via the DHL terminal. But otherwise, cool stuff.

Deposit = Send