Alexandria luggage storage

Super easy and convenient. Needed to store luggage last minute and I found Bounce, which listed this store as a location to store luggage. Staff was great and it was super quick.

The luggage drop-off was quick and easy, the staff were friendly. We were given a printed document with the code, which seemed safe. They told us to leave our luggage next to some boxes, but they didn't identify the luggage in front of us. When we went to collect our luggage, they were going to give us two wrong luggage. In other words, they don't identify the luggage correctly and you could end up with swapped or missing luggage.

It was very easy and fast to store luggage. Good service!

Everything was great about our experience. It would be useful to have a Bounce sticker in the window, to give the company more exposure.

I think the staff can smile and greet the customer in a friendlier way as a Bounce customer such as “enjoy your day and we will take good care of your luggage.” Just something simple like that. More thoughts. They could have said where they wanted the luggage to sit while they put on the tags. We were a large group and maybe a bit in the way. We had to initiate and ask more then we should have. Great location however. And all did go smoothly for drop off and pick up!

Staff was friendly and helpful.

We appreciate the friendly and efficient manner in which the staff provided customer service.

Really easy to use and very convenient

Perfect location close to train station and historic area of downtown.

Great spot! Rude workers but everything worked out well so all good!

Would 100% recommend this location. It is a UPS & secure.

It was a really easy process to do

Store is in a great location, close to the metro and train station. Perfect for anyone coming or going from Alexandria! Staff was great and made the process super easy.

Easy to find. Close to the metro station and King Street trolley

Best customer experience, Great atmosphere

Friendly and fast service.

Staff were friendly, polite and helpful. We felt that our luggage was securely stored.

So easy to use find store book, pay, leave and retreive bags.

Very accommodating and let me make two runs when I picked the bags back up since the kids were all having dinner and I didn’t have the help I did for drop off.